even I have selected that there is no needed for gdpr agreement I get We don't have permission to contact this customer
new

By Daniel Dumitru, 4 years ago

HEllo,

In settings I have selected "Submit reviews without gdpr consent" , when I look on automation I see at sending status :"We don't have permission to contact this customer"

I need to send the review email to all customers that have had the purchase.

How do I set this ?

Thank you,

Daniel

By Petr Hucik, 4 years ago

These are two different things.

  • the first is related to a consent that review author gives you to display the reviews
  • the second is related to a consent with contacting your customers via email and ask them to write a review. You can set up this in Automation settings