10 Hour Support Package
Reference: support-prestashop-10
With this package you are purchasing peace of mind. You will have experienced developer on call. Whenever you have any issues or problem with your store, we'll fix them for you as soon as possible.
You can use the hours in your package all at once, or over the course of one year since purchase.
This support package is ideal when you are experiencing some issues with your PrestaShop, installed modules, or your hosting.
For merchants, these technical issues can take hours or even days to fix. But for an experienced prestashop developer it can be matter of few seconds.
By having someone available on call can save you money. We can help you with
Fixing problems
We can solve existing technical issues on your store, including
- fixing bugs in your shop
- fixing bugs in installed modules
- making modules compatible with your shop
- fixing bugs in themes
- detect and resolve javascript problems
- adjusting theme and module CSS files to match your design
- audit system, clean up remnants from previous versions, overrides,
- and much more
Preventing problems
You can use our services to avoid problems. For example, we can instruct us to
- install new theme
- install new module
- upgrade your shop to new version
- migrate your shop to different host
Extending your store
This package can also be used to implement small changes in your shop. For example, we can
- add new features to your modules
- add, adjust, or remove functionality to your shop
If you have a more complicated modification in mind, please contact us before the purchase. We can recommend the package that is right for the job, or we can offer you custom development services
You can use the hours in your package all at once, or over the course of one year since purchase
