Automation
open

By Graphskill Limited, 5 years ago

Just realised a problem for anyone who imports orders from other systems such as Ebay, Amazon etc

We have automation switched in so when we change the order status to shipped (automatic via cron) REVWS kicks in and sends a review request- but they will go to Amazon / Ebay etc also which is against the rules and confusing for the cutomer

We limit the reviews to the "Shipped" status, but is there a way to also limit via perhaps carrier or payment type? like screenshot attached

By Graphskill Limited, 5 years ago

I have managed to solve this for now. Our order export module that changes the status to Shipped has the feature to change status based on other criteria such as carrier and payment method. So i have utilised that so that the customers from Ebay etc have a different "shipped" status So no rush, but still I think it would be a useful built in ability

By Petr Hucik, 5 years ago

Thanks Ron for suggestion. I'll add this to my backlog

By Petr Hucik, 5 years ago

Tracked in this github issue